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Introducing The Lancaster Model to help NHS school nurses


The Lancaster Model is a system for NHS school nurses. It identifies physical
and mental health issues in both pupils and families and
provides appropriate support and response.









The NHS needed a web system to help health teams work stronger when it came to the assessment of young people, children and their families



Business outcomes


  • Highly secure web interface for pupils and parents
  • Administration and process support for NHS Nurses
  • Admin suite for each NHS region and NHS trust
  • Management dashboard
  • Schools and pupil profiles
  • Bulk import and export of schools and pupil data
  • Reports dashboard and custom report generator
  • Warnings, alerts and notification system



20k+

Pupils have submitted
their questionnaires.

1000+

Children and their families
have been helped

600+

Schools have already
joined the system.


The NHS Trusts TLM software platform


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Organise, automate and simplify the delivery of the Healthy Child Programme

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Search and filter features quicker access, increases efficiencies

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The questionnaires immediately get analysed and are securely and safely stored onto the system


The innovative ‘TLM’ portal – an online version of the Lancaster Model – will transform the way Buckinghamshire schools, in partnership with the school nursing service, assess and respond to children’s health needs.

We are so excited to be the ‘pioneers’ for rolling out this new approach to the way we collect and use information to support children’s development from reception right through to their teenage years.

Rosan Rowland, Head of Children and Young People’s Services, Buckinghamshire NHS Trust

It is the combination of TLM, coupled with the Compass’ approach to service delivery and partnerships that has transformed the way in which universal child health services can be delivered.

TLM has provided us with the evidence of actual need (as opposed to perceived need) which allow us to direct our resources (staff) and deliver targeted interventions by working collaboratively

Rachel Bundock, Children and Young People’s Director for Compass






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