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What is a strategic technical resource?

Speak to any member of the IDS team and they’ll tell you how passionate they become about our clients’ technologies. Sometimes it’s because we’re invited to contribute to projects with such a purposeful agenda and an ability to bring about positive change, that our work feels incredibly rewarding. Other times the satisfaction comes from having been a part of a client’s journey from day one – we’ve set out the technical vision and fuelled every phase of its evolution thereafter.

These are just some of the reasons our clients choose to retain us as a long-term strategic resource, way after they initially take their product to market.

Whether we act as CTO or service desk, we’re always here, sometimes 10 years into the future, and more.

Our strategic partnership services include:

  • Real-time monitoring
  • Service desk configuration
  • Support and maintenance
  • Security reviews and testing
  • Cost optimisation
  • Performance stress testing and optimisation
  • APIs and integration
  • Information compliance
  • Quality assurance services
  • Disaster recovery
  • Regular reporting
  • Technical consultancy
  • Ongoing strategic advice

"My role isn’t just about project execution, it’s client retention – the unswerving delivery of high standards, years into the future. So, together, we look for everything that could impact the tactical or operational success of a product, on day one, or day 10,000. I think that’s one of the reasons clients don’t want to be without us, especially if we were there when an idea was first ‘born’"

Rita Lutikova
Head of Project Management

Core software technologies

Our product designers and software developers are experts in the most demanding programming languages, allowing for both technical innovation and efficient project outcomes.

In fact, when it comes to summarising our skill sets across our core web and mobile applications, frameworks, web services, desktop apps, search engines, data storage solutions, security systems and software products, the list is pretty extensive.

Your strategic resource

With a number of flexible engagement models available, it’s possible to call upon our expertise for a standalone project, large or small.

What are you looking for in a strategic partner? Extensive technical accreditations? Vast project experience? Passion as well as proficiency? Courage and a commitment to challenge? Humanity and humour? We’re proud of our hand-selected team.