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The project at-a-glance

  • Healthcare assessment software
  • Iterative and user-centred design process
  • Evidences need for pupil support
  • Tech stack: NET core 2.1, ASP.NET MVC, JQuery, Docker
  • Drives efficiencies, effectiveness and health improvements
  • IDS service delivery includes ongoing daily technical monitoring and helpdesk
  • Monthly security checks, plus regular penetration and load testing provided

The requirement

The NHS trusts in the United Kingdom needed a software platform to help healthcare professionals and school nursing teams work more efficiently when it came to assessing the health of young people, children and their families

While healthcare assessments were taking place to varying degrees across the UK, they were primarily undertaken via time-consuming paper-based systems, as opposed to efficient and trackable web-based services.

A more consistent, secure and intuitive approach was therefore required.


"We are so excited to be the ‘pioneers’ for rolling out this new approach to the way we collect and use information to support children’s development – from reception right through to their teenage years. For the first time, we can really identify the needs of individual schools and understand the issues facing them and their students.”

"This new web-based app is not just an evolution but a revolution, giving us the ability to tailor our services – either independently or alongside other agencies – and reach out swiftly to those who need us most.”

Rosan Rowland
Head of Children and Young People’s Services in Buckinghamshire

Our solution

Through close collaboration with Nursing Consultant Kath Lancaster and her step-by-step change management solution ‘The Lancaster Model’, IDS was able to develop a highly secured healthcare assessment Software as a Service (SaaS) solution for health specialists and schools alike.

Designed to drive service improvements, this digital transformation project has provided a validated, systematic approach to assessing the physical and mental health needs of children, young people and their families. Ensuring all individuals are reviewed at set life stages – without having to have a face-to-face meeting – the portal applies complex algorithms and advanced analysis to every assessment. Proactive alerts then immediately notify an appropriate team member as to what support is required.

The result is the ability to identify young people who may otherwise be ‘under the radar’ and provide help at the earliest possible stage.

The results

This highly secure SaaS solution enables the automatic processing of digital assessments and the generation of smart real-time alerts which allow the right person to undertake the right task, at the right time. Indexing, search and filter functionality promote utmost ease of use, and a powerful reporting suite provides access to aggregated data at school, cluster and regional level, to evidence the impact of public health interventions.

Cyclical information can also be shared at a higher level, influencing joint strategic needs assessments, service specifications and the planning and commissioning of health, wellbeing and social care services within a local authority area.

From a technical perspective, the platform has been built with multi-tenant architecture, with a data-isolated encrypted space for each foundation, an admin suite for each NHS region and NHS trust, plus robust digital asset sharing via integrations and APIs with relevant third party support organisations, such as National Child Measurement Programme (NCMP).

The platform adheres with NHS guidelines and all data meets the NHS approved cryptography regulations. The CISSP certified cyber security specialists at IDS implemented measures on both the application and databases at physical and organisational levels, to monitor, track and encrypt all behaviour and data recorded.

More than 2.5k schools

Ehave already joined the system

More than 200k pupils

have submitted their questionnaires

More than 290k health alerts

have been generated since launch

More than 50k families

Have been helped following Intervention by School Nurses